"Your Project's SUPERWEAPON for Success"

Frequently Asked Questions

You have questions, we have answers!

What services does Seekers Technical offer?

We offer a comprehensive suite of services spanning Validation/System Testing & Readiness, Support Services, Engineering, Consultation, and Management. Our expertise covers everything within the spectrum of automation, including PLC programming, SCADA system design, system commissioning, and more.

How is Seekers Technical different from traditional integrators?

While we're not traditional integrators, we enhance and supplement the efforts of integration teams and offer direct assistance to system owners. Our focus is on amplifying integrator capabilities and empowering system owners through specialized support and expertise, making us an integrator's greatest asset and ally, especially for complex or dynamic projects.

What industries do you primarily serve?

We primarily serve industries involved in material handling, automotive, and any sector requiring conveyance systems. Our clients range from system integrators to established businesses looking to optimize or implement automation solutions.

Why should we choose Seekers Technical over other service providers?

Our experience and flexibility allow us to go above and beyond what competitors typically offer. We provide AAA-quality services at competitive prices, leveraging our extensive expertise to maximize your project's return on investment while offsetting risks.

How do you ensure the quality and reliability of your services?

We adhere to industry-leading validation and documentation processes that guarantee high-quality performance. Our team follows strict compliance with industry standards and regulations such as NFPA, OSHA, and ANSI. We also utilize proprietary project management software for transparent and accurate project tracking.

What is the process for starting a project with Seekers Technical?

Our process includes:

  1. Initial Client Engagement: Understanding your needs and project requirements.
  2. Detailed Requirements Gathering: In-depth analysis of project specifics.
  3. Proposal Development and Presentation: Crafting a tailored solution and presenting it to you.
  4. Project Initiation and Execution: Implementing the solution with ongoing communication.
  5. Deployment and Handover: Ensuring a smooth transition upon project completion.
  6. Post-Implementation Support: Offering support to address any future needs.
How are your services priced?

Our pricing is competitive, transparent, and tailored to deliver the highest value for your investment. Unlike many integrators who rely on generic bids or past projects, we meticulously calculate costs using advanced industry standards, expert analysis, and project-specific software. This granular, component-level approach ensures you receive a 'true-to-project' solution at real market prices, without any arbitrary markups. With us, you can be confident that you're getting the best possible value for your automation project.

We eliminate the common concerns of "is this too good to be true?" or "am I overpaying and not getting what I paid for?" by providing you with the knowledge and data to make informed decisions. Our transparent pricing model gives you the confidence to accurately estimate your costs and understand the realistic, real-world factors that influence them. We recognize that we may not be the perfect fit for every budget or project, as that would be counter to our core ethos. However, we encourage you to reach out to us even if you don't intend to use our services. We are committed to helping, informing, educating, and serving our clients and the wider community. Allow us to provide a second opinion or guidance to help you make the best decision for your automation needs.

Do you offer services to clients outside your immediate geographic area?

We are set up to travel nationwide and are open to international projects, depending on the specific requirements. Our team is fully equipped for remote work and ready to hit the road at a moment's notice. We pride ourselves on being 'road warriors,' able to respond quickly and efficiently whenever and wherever our clients need us. With industry-leading response times, we provide exceptional on-site support and remote assistance, ensuring that your automation needs are met promptly, regardless of your location

What is the mission and vision of Seekers Technical?

Our mission is to support integrators and system owners with intelligent automation solutions. We aim to amplify integrator capabilities and empower system owners through specialized support and expertise, ultimately driving innovation and efficiency in the automation industry.

How does Seekers Technical manage projects to meet deadlines and budgets?

We utilize proprietary project management software for transparent and accurate live updates and forecasting of project timelines. Our methodologies include a blend of Waterfall and Agile approaches, and we employ tools like Microsoft Project to ensure meticulous planning and execution.

What communication methods do you use during a project?

We prioritize effective communication through various channels, including email updates, client portals, scheduled meetings, and any preferred platforms our clients may use. Our goal is to keep you informed and involved at every stage of the project.

Do you provide training for our team on the new systems implemented?

Yes, we offer comprehensive systems operations training tailored to your needs. Our training services ensure your operators, staff, and management can effectively manage, operate, understand, and troubleshoot the systems. Training is available both online and in person.

Can you provide training for our team on our existing systems or any other specific topics we require?

Absolutely! In addition to training on newly implemented systems, we offer a wide range of training services designed to meet your team's unique needs. Whether you require training on existing systems, specific equipment, or any other topics relevant to your operations, we can help.

Our training programs are highly adaptable and can be tailored to your requirements. We can develop custom training courses focused on the skills and knowledge your team needs to succeed. Our experienced trainers can work with your technicians, operators, or any other team members to enhance their expertise and performance.

We offer flexible training options to accommodate your preferences, including on-site training at your facility or remote training using advanced online platforms. We can also provide training on a schedule that works best for you, whether it's a one-time session, ongoing support, or a regular training subscription (e.g., quarterly or bi-annual).

Furthermore, our training services can be delivered through various formats, such as hands-on workshops, seminars, webinars, or self-paced online courses, depending on your team's learning styles and preferences.

Our goal is to empower your team with the knowledge and skills they need to optimize your systems, troubleshoot efficiently, and maximize your investment. We are committed to providing comprehensive and flexible training solutions that meet your unique needs and drive your business forward.

How does Seekers Technical stay current with industry trends and technologies?

Our team is committed to continuous improvement by engaging in research and development, attending industry trade shows and expos, and maintaining memberships in professional organizations. We stay at the forefront of technological advancements to provide you with cutting-edge solutions.

What steps do you take to ensure compliance with industry standards and regulations?

We strictly adhere to industry standards such as NFPA, OSHA, and ANSI. Our team members maintain relevant certifications and undergo regular training to stay updated on compliance requirements, ensuring all our services meet or exceed industry regulations.

Can you assist with third-party systems integration and consultation?

Absolutely. We offer consultation services to verify third-party integrator designs, layouts, programming, and more. Our goal is to ensure all systems, whether developed by us or others, function as intended without major oversights.

What kind of support services do you offer post-implementation?

We provide comprehensive support services, including remote or on-site troubleshooting, after-hours support, live system monitoring, electrical and communications troubleshooting, and same-day or next-day on-site availability to address any issues promptly.

How do you handle confidentiality and data security?

We take confidentiality and data security very seriously. All client information is handled with the utmost care, and we implement robust security measures to protect your data throughout the project lifecycle.

Do you have experience working with the specific technologies we use in our operations?

Our team has extensive experience with a wide range of technologies and brands, including Allen Bradley controllers, Ignition software, Hytrol, Dematic, Fanuc, Siemens, and many others. We are confident in our ability to work with the specific technologies used in your operations. We have successfully implemented 100+ various technologies.

We amplify integrator capabilities and empower system owners through specialized support and expertise.

  • Derrick is excellent at what he does and always strives to put his clients first. His dedication and passion about the industry he supports is unparalleled. I would highly recommend him.

    Ed Russell

    CEO-Senior VP Operations Russell Conveyor and Equipment

    Ed Russell
  • You don't need to look anywhere else. He will deliver the results you're looking for and stand by his product.

    Jon Murray

    CEO of Equilibrium

    Jon Murray
  • exceptionally knowledgeable not only about the technical aspects but also about the Logistics and Material Handling industry as a whole.

    Mike Kerutis

    Technical Solution VP at Wayzim Technology, Inc.

    Mike Kerutis
  • Derrick has a strong background in MHE systems and successfully used that knowledge to deep dive and resolve problems that arose after the building launched. He put in the extra effort and time needed to turn over a well-tested and commissioned system. Would love to work with him again on a future project!

    Sarah Wilkes, PMP

    Senior Manager, Automation Engineering

    Sarah Wilkes, PMP

We believe in numbers

Our Experience Quantified Stands to Tell Our Story

500M+

Total Project Value

150+

Projects Complete

10M

Avg. Project Size

30yrs

Industry Experience

100+

Industrial Technologies Implemented

49

Certifications & Trainings

"Your Project's Superweapon for Success "

Certifications held by Seekers Technical.

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